Never Restock – Back In Stock Notifier for WooCommerce

The Never Restock Add-On for the Back in Stock Notifier for WooCommerce plugin allows store owners to automatically notify customers when an alternative product becomes available instead of the original item they subscribed to.

Sometimes products are discontinued, seasonal, or permanently unavailable. Instead of losing potential customers, this add-on intelligently recommends replacement products and sends notifications when those alternatives come back in stock – helping you recover sales and improve customer experience.

Key Features

Automatic Alternative Product Notifications

If a product will never be restocked, assign one or more replacement products. When a replacement becomes available, subscribers of the original product are automatically notified.

Smart Rule-Based Matching

Create rules that map a discontinued product to multiple alternatives. The add-on evaluates the configured rules and sends notifications based on the selected priority (First Match / Last Match).

Prevent Customer Confusion

Customers will not receive misleading “back in stock” emails for discontinued products. Instead, they receive a clear notification about an available alternative.

Rule Priority Control

Choose how the system selects replacement products:

• First Matched Rule – Notify based on the first available alternative

• Last Matched Rule – Notify based on the most recent configured alternative

Seamless Integration

Fully integrated with the Back in Stock Notifier workflow and works with cron-based stock detection and third-party inventory updates.

Background Processing (Scalable)

Large subscriber lists are automatically processed in batches using Action Scheduler, ensuring reliable delivery without slowing down your website.

Benefits

• Recover lost sales from discontinued products by recommending similar items.
• Improve customer satisfaction with meaningful availability updates instead of silence.
• Reduce support queries about unavailable products.
• Maintain trust by avoiding incorrect stock notifications.
• Works even when stock is updated via ERP or external systems.

Typical Use Cases

• Discontinued products

• Seasonal collections

• Model replacements (old version → new version)

• Outdated spare parts replaced by newer models

• Fashion items replaced with similar designs

Requirements

• Back in Stock Notifier for WooCommerce plugin (parent plugin)

• Replacement products configured in Never Restock rules

With the Never Restock Add-On, you can convert unavailable products into new purchase opportunities by intelligently guiding customers to the next best alternative instead of losing them.

Changelog

v1.0

• Initial Release